Return Policy

30-Day Money Back Guarantee

Customers who order directly from our website are eligible for a 100%, 30-day money-back guarantee on their initial product order. This refund does not include shipping.

If for any reason the customer is dissatisfied with any USANA product, they may return that product within thirty (30) days for replacement, exchange, or a full refund of the purchase price.

  • Customers are responsible for shipping their returned package.

  • Customers must also email the tracking number of the package to support@buynutritiondirect.com.

  • Orders will not be refunded beyond 30 days.

You should expect to receive your refund shortly after the return is received and processed at USANA.

If you need to return an item, simply:

for return instructions.